Q1: Mobile phone exchange for a newer model?
#iPhoneXS I have a question. My broken cell phone went to the insurance last week. The take over the damage and I get from Gravis the same phone (iPhone 7plus) only in new. Can one say now that one pays something and then, for example The iPhone XS gets? Or is that not possible?
A: You do not know Apple. You never get a new foothold in life. Read exactly what Apple writes there. Dahe it is… "Mint replacement." A replacement device is NOT new but an old return from a customer who had problems with it. Make Apple always like this. There are exceptions. Lists… Journalist, lawyer, judge… They get a new device. So… Do not let you use a second hand. If you get it, send it in immediately and complain. Until you get a really new one. Otherwise insist on your old device. You have the right. That will be there for a long time in the repair in China.
Q2: How do I stop my iPhone from falling out of pocket?
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